1 Introduction
Welcome to ToonLoom – your go-to comic and manga reading app. This Privacy Policy describes our practices regarding the collection, use, and disclosure of your information when you use our mobile application, website, and related services.
Our Commitment: ToonLoom is built with reader privacy in mind. Your reading history, bookmarks, and personal library are stored securely. We do not share your reading preferences with third-party advertisers without your consent.
By using ToonLoom, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies, please do not use our application.
2 Information We Collect
We collect different types of information to provide and improve your reading experience. The exact data collected depends on how you interact with ToonLoom.
Account Information
When you create an account, we collect your email address, username, and password (stored securely using hashing). You may also sign in via Google or Apple ID.
Reading Data
Your reading history, bookmarks, favorites, and progress across comics. This data helps us sync your library across devices and provide personalized recommendations.
Usage Data
App interactions, features used, genres browsed, reading time, crash reports, and general analytics (anonymized where possible).
Device Information
Device model, operating system version, unique device identifiers, and app version for technical support and optimization.
Payment Information
If you subscribe to premium or purchase coins for unlocking chapters, payment details are processed by our PCI-DSS compliant payment partners. We do not store full payment card numbers.
Offline Downloads
If you download comics for offline reading, those files are stored locally on your device. We track which titles you've downloaded to manage your download quota.
Important Note on Reading Privacy
ToonLoom respects your reading privacy. Your library and reading history are considered personal content. We do not publicly display your reading activity unless you choose to share it (e.g., reviews or community features).
3 How We Use Your Information
| Information Type | Purpose of Use | Legal Basis (for EEA users) |
|---|---|---|
| Account Information | To create and manage your account, authenticate you, and provide customer support. | Contract performance |
| Reading Data | To sync your library, save progress, and provide personalized comic recommendations. | Contract performance / Legitimate interest |
| Usage & Device Data | To analyze app performance, fix bugs, improve the reading experience, and optimize content delivery. | Legitimate interest |
| Payment Information | To process subscriptions, coin purchases, and manage billing. | Contract performance / Legal obligation |
| Offline Downloads | To enable offline reading and manage storage limits on your device. | Contract performance |
We do not sell your personal reading data. Recommendations are generated algorithmically based on your reading patterns and preferences.
5 Data Storage & Security
Cloud Storage
Your account data, reading history, bookmarks, and library are stored on our secure cloud servers to enable seamless syncing across your devices.
Local Storage
Downloaded comics for offline reading are stored locally on your device. You can manage or delete these downloads at any time through the app settings.
Security Measures
- All data transmitted between the app and our servers is encrypted using TLS 1.2+.
- Passwords are hashed and salted using bcrypt.
- Access to our production environment is restricted to authorized personnel only.
- We conduct regular security audits and vulnerability assessments.
Remember: No digital storage or transmission is 100% secure, but we take industry-standard measures to protect your information. You are also responsible for keeping your device and account credentials secure.
6 Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you, including your reading history.
- Correction: Update or correct inaccurate account information.
- Deletion: Delete your account and associated data, including reading history and library.
- Portability: Receive your data in a structured, machine-readable format.
- Opt-out: Withdraw consent for personalized recommendations or marketing communications.
- Objection: Object to processing based on legitimate interests.
To exercise these rights, contact us at sool.creations@gmail.com. We will respond within 30 days.
If you are in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.
7 Children's Privacy
ToonLoom offers a wide range of comic content. Some content may be suitable for younger readers, while other content is intended for mature audiences (clearly labeled). We do not knowingly collect personal information from children under the age of 13 (or the minimum age in your country) without parental consent.
If we become aware that we have collected personal information from a child without verification of parental consent, we will delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at sool.creations@gmail.com.
8 International Data Transfers
ToonLoom operates globally, serving readers and comic creators worldwide. If you use our services, your information may be transferred to and processed in countries other than your own. We have servers in the United States, Europe, and Asia.
When we transfer personal data from the European Economic Area or other regions with data protection laws, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
By using our services, you consent to the transfer of your information to countries that may have different data protection rules than your country of residence.
9 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you through the app or via email (if you have an account) and update the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically. Your continued use of ToonLoom after any modifications indicates your acceptance of the updated Privacy Policy.
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
Email:
sool.creations@gmail.com
We aim to respond to all privacy inquiries within 48 hours on business days.